Neo Software plans and pricing

The simple design and cloud flexibility of Neo Software comes at affordable rates—with no surprise fees or need to finance. Choose the plan that’s right for your unique practice.

Base price
$330 CAD
per month; includes 3 users

Additional users

Additional locations

+$24 CAD

per month for each additional user

+$173 CAD

per month for each additional location

With Neo Software, it’s easy to get up and running. 

Setup includes the following onboarding services and one-time costs:

Setup and training

$3,210 CAD


  • Dedicated team of Neo Software specialists who will be there with you through the whole process
  • Guided account setup and configuration to streamline setup
  • Regular project check-ins to align on your goals and track progress
  • Regular educational webinars and in-application training to enhance your Neo Software expertise

Data conversion

$775 CAD


  • Automated, rapid data conversion that maps to your current practice workflow
  • Expert-managed data migration from 65+ practice management software solutions​
  • The IDEXX support you know and trust

Each monthly subscription includes the following:

  • All Neo features
  • First three (3) users
  • Access from any device, anywhere, anytime
  • Live product support by phone, email, or chat
  • Automatic software upgrades and data backup
  • Unmatched integration with IDEXX Reference Laboratories and IDEXX in-house analyzers powered by VetConnect PLUS
  • Intuitive user interface and accessible in-application training to get up and running quickly and easily

See the brilliant simplicity of Neo Software for yourself.