IDEXX Pathology Services
Gain access to the largest network of pathologists worldwide.
Take advantage of our expert clinical and anatomic pathologists’ expertise, which covers a broad range of species and organ systems.
Receive the most comprehensive and timely results with IDEXX Reference Laboratories’ cutting-edge technology, which complements the individual expertise of the pathologist and enables collaboration among specialists around the globe.
Digital images included with all cytology and biopsy reports at no extra charge, exclusively on IDEXX VetConnect PLUS for a more comprehensive report.
Your team of experts is just a call away, with pathologists always available for consultation.
Your cases receive the most comprehensive evaluation from our team of expert pathologists.
- Collaboration between a large team of expert pathologists provides the highest-quality results.
- One pathologist is your point of contact from start to finish – including a direct phone number and e-mail.
IDEXX pathologists capture images as they review all cytology and biopsy cases, which are included in the report at no extra charge exclusively on vetconnectplus.ca or via IDEXX VetConnect PLUS from within your Cornerstone, DVMAX, AVImark or ImproMed Infinity practice management software.
Read more about each pathologist. Specialty areas include:
Other medical specialists
The IDEXX team of expert clinical pathologists provides you the most accurate and timely cytology results to allow you to make a confident and timely diagnosis. For critical cases in which a shorter turnaround time is required, the priority cytology option is recommended.
Cytology with Microscopic Description (1 Site) – Standard
Fluid Analysis with Cytology
- Body Cavity Effusions
Turnaround time: 1–2 working days
The IDEXX team of expert anatomic pathologists provides you the most accurate and timely biopsy results to allow you to make a confident and timely diagnosis and treatment plan. For critical cases in which a shorter turnaround time is required, the priority biopsy option is recommended.
Biopsy with Microscopic Description
Turnaround time: 2–3 working days
Other specialty tests
IDEXX offers extensive pathology services, including immunohistochemistry, special stains, fluid and cerebrospinal fluid (CSF) analysis, bone marrow cytology and many more.
For more details, please refer to the IDEXX Reference Laboratories online test directory at vetconnectplus.ca.
Oral cavity mass: melanoma or lymphoma?
From the oncologist:
“It was the photo in the cytology report that convinced me I should biopsy.”
A dog that had a melanoma in the oral cavity and had been treated with radiation therapy some time ago re-presented to the oncologist for a second oral mass. The oncologist assumed the mass was another melanoma, and at that time, she sampled the mandibular lymph nodes, which were firm and prominent. Dr Jamie Haddad, a double-boarded anatomic and clinical pathologist at IDEXX, received that cytology, and it looked like lymphoma rather than melanoma, but she couldn’t rule out an unusual melanoma. The oncologist was going to assume the new oral mass was melanoma because of the history until she saw the digital image of the cytology specimen on IDEXX VetConnect PLUS and changed her mind. She biopsied the oral mass, and it proved to be a subtype of lymphoma, not melanoma.
Jamie Haddad‡, VMD, DACVP
Anatomic and Clinical Pathologist
Area(s) of interest: diagnostic pathology, bone marrow evaluation
Dr Haddad, a native New Yorker, received her veterinary degree from the University of Pennsylvania in 2007. She remained there for her anatomic pathology residency and then continued on to a clinical pathology residency at North Carolina State University. Dr Haddad is board-certified in both anatomic and clinical pathology by the American College of Veterinary Pathologists and is particularly interested in cytologic-histologic correlates. Upon completion of her pathology training, Dr Haddad moved back to New York to work for IDEXX at the Animal Medical Center in New York City.
IDEXX VetConnect PLUS
IDEXX VetConnect PLUS lets you access diagnostic and pathology imaging results from IDEXX Reference Laboratories, IDEXX in-house analysers, IDEXX SNAP point-of-care tests and other sources, all in one place.
- Make decisions in real time to quickly address patient health and client concerns.
- Easily view in-house results along with reference laboratory results and see up to 10 years of historical data.
- View patient history graphs that help you quickly spot abnormalities for individual patients.
The IDEXX VetConnect PLUS mobile app, supported on both iPhone and Android devices, notifies you instantly when a patient’s results are ready, so you can access patient history, laboratory results, results trending graphs and more for a quicker response. Download the VetConnect PLUS mobile app for iPhone or Android devices.
Specimen pickup & Lab supplies
Schedule a specimen pickup
Practices located within IDEXX’s courier network
Practices in British Columbia, Alberta, Ontario and Quebec located within IDEXX’s courier network* can schedule or cancel a pickup via our automated courier booking system by calling 1-800-667-3411, option 1, option 2, option 1.
Once your account has been confirmed, the system will notify you if you have a pickup already scheduled, and then offer the option to cancel the pickup (option 1) or schedule an additional pickup (option 2).
If at any time you need additional assistance, select option 3 to speak to a transportation consultant.
*IDEXX Canada’s courier network includes the metropolitan and surrounding areas of Vancouver, Calgary, Edmonton, Toronto, Ottawa and Montreal.
Practices located outside IDEXX'S courier network
Practices located outside our courier network, call one of IDEXX Canada's designated courier companies below:
|Courier Company||Location: Phone Number|
|ACE Courier||B.C. - Interior
B.C. - Vancouver Island
Salt Spring Island: 250-537-9699
|Purolator||For all other locations, call 1-888-744-7123|
Order lab supplies
Register or log in to order online (NEW)
Call 1-800-667-3411, option 1, option 2
Free delivery within 3 business days on all ref lab supply orders.
Call us to set up an account.
Customer Support: 1-800-667-3411
Forms & other resources
Access IDEXX Reference Laboratories specimen guidelines, forms, articles and more.
Directory of Tests & Services
Browse the online Directory of Tests and Services to see a comprehensive list of offerings from IDEXX Reference Laboratories.
Keeping your practice up-to-date and up and running smoothly is the IDEXXCare Plus promise. We’re at your service 24 hours a day, 7 days a week to help you deliver the best veterinary care and customer experiences possible.
*Cytology priority requests submitted Friday are reported on Monday.
†Biopsy priority requests submitted Friday are reported on Tuesday.
‡Indicates that this pathologist is double-boarded
Note: There may be times when weather or operational considerations cause delays in providing test results. When this happens, we will inform you as quickly as possible with the most complete information available.