IDEXX Reference Laboratories
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Personalized support, guidance, and expertise

A dedicated team of professionals willing to go the distance to support you in your practice and on the phone every day.

In your practice

  • Veterinary Diagnostic Consultants
  • Professional Service Veterinarians
  • Field Support Representatives

On the phone

  • Medical consultants
  • Pathologists
  • Customer support 

A dedicated team of professionals willing to go the distance to support you in your practice and on the phone every day.

In your practice

  • Veterinary Diagnostic Consultants
  • Professional Service Veterinarians
  • Field Support Representatives

On the phone

  • Medical consultants
  • Pathologists
  • Customer support
In your practice
Veterinary Diagnostic Consultants

More frequent visits and personalized support.

Professional Service Veterinarians

More personalized on-site medical consultations and education.

Field Support Representatives

More step-by-step guidance and training on-site to help optimize your workflow.

On the phone and online
Medical consultants

More direct live access and personalized guidance from board-certified specialists.

Pathologists

More personal attention from a pathologist dedicated to your case from beginning to end, available via their direct phone line or email.

Customer support

More dedication to answering all your questions on laboratory services, test requests, results status, and more.

IDEXX Learning Center

More self-serve educational content.

Contact IDEXX Reference Laboratories support

Smiling support representative with headset on

IDEXX supports your practice with our customer support, technical support, and medical consulting services team, including our diagnostic support veterinarians and board-certified veterinary specialists.

1-800-667-3411

IDEXX specialists directory

Your team of experts is just a call away, with board-certified veterinary specialists who are available for complimentary consultation.

  • Diagnostic support
  • Internal medicine
  • Dermatology
  • Oncology
  • Pathologists
     
See our team of specialists serving North America

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