Technical resources
We hope you will find the answer to your question here. If not, please reach out to your IDEXX Technical Services representative.
Technical tips
Proactively address potential testing issues with these technical tips.
Documentation
IDEXX Technical Service washer maintenance: BioTek® 405™ LSR
IDEXX Technical Service washer maintenance: BioTek® 405™R
IDEXX Technical Service washer maintenance: BioTek® ELx50™―without valves
IDEXX Technical Service washer maintenance: BioTek® ELx50™―with valves
FAQs
The Technical Services team answers customers' most frequently asked questions.
Product inserts
For specific product inserts, please contact us.
Troubleshooting
Find recommended actions to common testing issues.
High background or excessive colour development
Insufficient colour development