VetConnect PLUS

Your go-to diagnostic resource for fast, effective clinical decision-making 
now with IDEXX DecisionIQ

Female veterinarian and large, scruffy dog looking at a tablet.
  • Gain a holistic view of all IDEXX diagnostics for every patient.
  • Spot trends and abnormalities, evaluating patients’ historical results with easy-to-use analyte graphs.
  • Interpret results and determine next steps with differential diagnoses and expert guidance.
  • Send personalized client-friendly result summaries directly from the app.
  • View real-time test order status for every patient—anytime, anywhere.


IDEXX DecisionIQ makes the connections. You make the call.

Our data intelligence technology can help you give the best possible care while keeping pace with your practice. Learn how.

First-time user? Activate your VetConnect PLUS account by calling 1-800-667-3411.

Powerful yet easy to use

Check out these features, and then sign in to try them out for yourself


Access differential diagnoses to help interpret patient results

Click to view guidance from the latest industry protocols, research, and publications compiled by board-certified IDEXX medical affairs specialists.


Share diagnostic results with referral practices, specialists, and clients

Save valuable time by sending key findings with point-and-click ease.


Add tests to orders

See how simple and fast it is to order additional tests within VetConnect PLUS instead of calling.


Spot trends and abnormalities

Compare results over time with graphical views of a patient’s complete diagnostic history


Test order status

Easily confirm that your order was received and know when to expect results.

The diagnostic sidekick that never sleeps.

IDEXX DecisionIQ helps you make earlier and more informed decisions by presenting patient-specific interpretive assistance and next-step considerations alongside your results.

Screenshot of IDEXX DecisionIQ 4Dx plus in Vetconnect Plus.
  • Leverages machine learning and patient-specific data to spot subtle patterns in routine testing so you can detect current or developing conditions.
  • References years of patient-specific medical information across all modalities—in-house, reference lab results, digital images, and clinician input.
  • Instantly draws on collective veterinary knowledge, including industry-accepted truths, peer-reviewed publications, textbooks, and over 40 years of IDEXX research and data.
  • Quickly summarized pertinent information to offer clear interpretive assistance and next-step considerations in VetConnect PLUS.

Learn more about IDEXX DecisionIQ

VetConnect PLUS mobile app

Now with advanced features, designed to move your practice forward

3 VetConnect PLUS mobile app screens: reports view, My Diagnostics, and pathology/cytology report
VetConnect PLUS mobile app report view.

Upgraded experience

We simplified navigation and made it easier to use graphs, trends and differential diagnoses.

VetConnect PLUS mobile app My Diagnostics screen.

Better personalisation

Get greater access to both filtered and unfiltered diagnostics lists. All with the same great notifications.

VetConnect PLUS mobile app pathology/cytology report

Enhanced views

Save time with easier-to-read pathology and cytology reports.

See the difference our upgrade can make

Ready to take advantage of the new features?

Sign in to the VetConnect PLUS mobile app:

Need help with your sign-in credentials?
Have questions about the upgrade? These FAQs should help.

Note: Mobile upgrades are subject to App Store approval. Timing of availability on your device may vary.

VetConnect PLUS support.

World-class global support and resources

Customer Support

  • +1-800-248-2483
  • 24 hours a day, 7 days a week

Resource Centre

User guides, release notes, videos, manuals – everything you need to get the most from VetConnect PLUS.

New feature: Simplified sharing through VetConnect PLUS

Now your clients' email addresses from your integrated practice management software can automatically appear in VetConnect PLUS. If you use AVImark, Cornerstone, ImproMed Infinity, IntraVet Classic, IntraVet SQL, or VIA, and you are interested in opting in to this new feature, fill out the form below and an IDEXX support technician will reach out within 1–2 days.