Resources for Neo Software users

Get in touch with Neo Support. Find information on the latest updates and integrations.

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Using a credit card to pay for something online using a phone

Credit card processing for veterinary practices: integrated vs non-integrated

Whether you’re opening a practice or you’ve served pets for decades, it’s hard to imagine running a successful veterinary practice without a reliable way to process credit cards. Read more.

Veterinarian using a computer

Record declined items with a single click

Here’s another top-requested feature we’ve checked off the list: now you can easily record when clients decline a product or service. 
Read more.

Veterinarian and cat owner looking at information on a tablet

Rearrange products on estimates, consultations, or refunds

Your clients want to view their invoice and estimate details in a logical order. Want to rearrange products on a consultation? Now you can. You can also edit estimates and refunds whether you’re on a laptop, desktop, or iPad. Read more.

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It pays to tell friends about Neo

Whenever a friend or colleague tells you they’re considering new software, let us know and we’ll return the favor with the gift of 100 IDEXX Points.


1. Data on file at IDEXX Laboratories, Inc. Westbrook, Maine USA.