SNAP Pro Analyzer Support and Resources

Want less stress? 

The SNAP Pro Analyzer with ProRead software activates and times your SNAP tests and displays interpreted results for you. So you can focus on your patients.

Bookmark this page for upgrade instructions, manuals, training videos and more to help you get the most from your SNAP Pro Analyzer.

Upgrade Your Analyzer

Via IDEXX SmartService Solutions

See full upgrade instructions

Manuals & Resources

Operator’s Guide

Quick Start Guide

Cleaning Guide

Troubleshooting Guide

Using ProRead


Training Videos

Product demonstration


Learn how to run a SNAP test using the SNAP Pro Analyzer. You can begin your SNAP test run from the SNAP Pro Analyzer, the Cornerstone software or the IDEXX VetLab Station.

Set-up & installation


Learn how to install the SNAP Pro Analyzer in your practice.

Replace the router


Learn how to replace an existing IDEXX VetLab Station's wired router with a new, wireless router.

Clean the analyser


Learn the proper techniques for cleaning the outside of the SNAP Pro Analyzer as well as its base and internal reflectors.


We’re here to help you 24 hours a day, seven days a week

Customer Service: 1-800-248-2483

IDEXX Test Promise

IDEXX customers enjoy hassle-free returns for unopened, expired products.* In addition, if an IDEXX test does not perform as promised, just call us and we’ll credit your IDEXX Points account with 100% of the test’s value.

IDEXXCare Plus

Keeping your practice up-to-date and running smoothly is the IDEXXCare Plus promise. We’re at your service 24 hours a day, seven days a week to help you deliver the best veterinary care and customer experiences possible.

Order tests & supplies

Learn more about ordering directly from IDEXX and order your in-house tests and supplies today.