IDEXX Test Promise

IDEXX stands behind its products for their uncompromising accuracy and reliability and we want you to be completely satisfied with your tests.

If an IDEXX test does not perform as promised, just call us and we’ll credit your IDEXX Points account with 100% of the test’s value.

Each IDEXX Point is equal to one dollar that can be used to purchase any IDEXX product or service. For questions, support or additional information, call 1-800-248-2483.

Accuracy. Reliability. Performance. That’s our promise to you.

Terms and Conditions