Schedule a specimen pickup
Practices located within IDEXX’s courier network* can schedule or cancel a pickup via our automated courier booking system:
- 1-800-667-3411 - option 1, option 2, option 1
Once your account has been confirmed, the system will notify you if you have a pickup already scheduled, and then offer the option to:
- Cancel the pickup (option 1)
- Schedule an additional pickup (option 2)
Pickups can no longer be scheduled directly through our courier partners` websites.
*IDEXX Canada’s courier network includes the metropolitan and surrounding areas of Vancouver, Calgary, Edmonton, Toronto, Ottawa and Montreal.