Contact Customer Support 

IDEXX Products & Services Support

Analysers & SNAP tests


IDEXX Reference Laboratories & VetConnect PLUS


Laboratory results are available at

IDEXX Diagnostic Imaging


IDEXX Telemedicine Consultants


Invoice Questions: 1-800-814-1147

Fax ECG Transmission: 1-888-357-0321

Software & Service

Cornerstone software and hardware: 1-800-695-2877

Practice Solutions: 1-888-224-4408

IDEXX Pet Health Network Pro: 1-855-627-6570

rVetLink Referral Management Solution: 1-877-690-8994

IDEXX Business Support

Questions about your order?

If you need information or have questions about your order for in-house tests and supplies, call us at 1-800-667-3411.

Questions about your billing statement?

If you have questions about invoices or monthly billing statements, please refer to the sample invoicesample statement and frequently asked questions, or call us at 1-800-667-3411.