Contact Customer Support 

IDEXX Products & Services Support

Analysers & SNAP tests


IDEXX Reference Laboratories


Laboratory results are available at

Free nationwide FedEx service with IDEXX-Direct service

IDEXX Diagnostic Imaging


IDEXX Telemedicine Consultants


ECG Telephone Transmission: +1-800-347-8300

24-Hour Technical Support: +1-888-723-8387

Invoice Questions: +1-800-814-1147

Fax ECG Transmission: +1-888-357-0321


Diagnostic Information Management

VetConnect PLUS: +1-888-433-9987


Client & Practice Information Management

Cornerstone software and hardware: +1-800-695-2877

Practice Solutions: +1-888-224-4408

IDEXX Pet Health Network Pro: +1-855-627-6570

IDEXX Business Support

Questions about your order?

If you need information or have questions about your order for in-house tests and supplies, call us at 1-888-79-IDEXX.

Questions about your billing statement?

If you have questions about invoices or monthly billing statements, please refer to the sample invoicesample statement and frequently asked questions, or call us at +1-800-814-1147.