Our Purpose


Woman in a red hat holiding a dog
IDEXX Purpose Video

Our purpose: To be a great company that creates exceptional long-term value for our customers, employees, and shareholders by enhancing the health and well-being of pets, people, and livestock.

Over 6000 employees

More than 175 countries worldwide

Guiding Principles

Achieve and sustain market leadership

View of the outside of the Animal Medical Center
Achieve and sustain market leadership

We combine an intense desire to succeed with the passion and skill to be the leader in our markets

We achieve exceptional and sustained financial success by creating superior value for our customers and employees worldwide.

Exceed the expectations of our customers
Veterinarian reviewing results on an iPad with a pet owner

We put the needs of our customers at the center of all our activities and offer unsurpassed customer service and education.

We actively listen to and engage with our customers to build lasting and mutually profitable partnerships.

Empower and reward our employees

Technician working in a research laboratory
Empower and reward our employees

We treat each other with trust, respect, and honesty, placing a high value on accessibility, collaboration, open communication, clear decision making, and individual accountability.

We provide our employees with diverse opportunities to learn, contribute, and benefit, based on merit, results, and values.

Innovate with intelligence

Veterinarian with a pet owner and her dog
Innovate with intelligence

We anticipate and discover the unmet needs of our customers, and we provide simple, intuitive products and services with the highest quality and the greatest customer benefit.

We seek inspiration internally and externally, and we have the flexibility and the vision to incorporate the best ideas and technologies from any source.

Cultivate entrepreneurial spirit
Cultivate entrepreneurial spirit

We succeed through a shared sense of urgency and our ability to recognize and capitalize on new opportunities in our markets.

We encourage initiative, creativity and informed risk taking, combined with a commitment to careful planning and disciplined execution.

Contribute to our communities
People in blue shirts on bicycles

We conduct our business with the highest ethical standards, strict compliance with laws and regulations, and an understanding of our environmental responsibilities.

We are a citizen of the communities in which we do business, and we contribute to the health and quality of life of those communities.

Our Work and Whom We Serve

Small animal diagnostics
Veterinarian caring for a dog

IDEXX Small Animal Health provides diagnostic products and services to veterinary practices, including state-of-the-art pet-side tests and bench-top laboratory systems, and more.

Reference laboratories
Lab technician handling test tubes

IDEXX 24/7 diagnostic reference laboratory and consulting services enable practice integration and complete reporting including digital radiography and practice management systems.

Practice management
Veterinarian and practice manager looking at information on a monitor

Practice management software includes IDEXX Pet Health Network Pro, VetConnect PLUS, Cornerstone, and other veterinarian practice informatics solutions.

Water quality
Little girl drinking from a water fountain

IDEXX Water is the global leader in water microbiology, providing tests that ensure the safety of drinking water and other water supplies for over two billion people in 100 countries around the world.

Livestock, poultry and dairy
Cows on a field

IDEXX Livestock and Poultry provides diagnostic tests and software monitoring systems for managing herd and flock health and productivity. IDEXX Dairy offers tests that detect antibiotic residue and other contaminants in milk.

Research and human health
Technician examing wells of liquid

IDEXX BioResearch offers biological materials testing, laboratory animal diagnostic services, and analyzers.

OPTI Medical Systems provides blood gas and electrolyte analyzers and reagents for veterinary and human health.